A great paying job, great benefits but very high school like. - Mobile Phlebotomist Vitalant Employee Review

3.0
17 Feb 2025
Recommend
CEO approval
Business outlook

Pros

Vitalant was a great place to work for myself. My life is cohesive and I can focus on just work. The schedule varies. The training was very thorough, benefits start day 1, which is amazing, and the pay is the highest for phlebotomy, at least in my region. The job gives you a great feeling, knowing you are helping to save lives, on the front line. The scrubs are paid for once a year (usually one pair of scrubs), and they vary so there is a lot of wiggle room in attire. SOME people are so caring and don't mind helping if you don't know something or need to improve.

Cons

Where to start....Having said all of the pros, I do have cons. The favoritism is unbelievable. It's not what you know, it's how much you cozy up to the management that matters here. Hard to advance if you dont. Everything you do wrong is voiced immediately, but never any accolades if you do good. Unless, again, you cozy up to the bosses. You can work so hard to improve, but it never feels good enough. The drama and cliques were like being in high school again. If you weren't part of it, you were given the bad jobs to do for the day, favorites would sit around laughing and having fun while non-clique people would do the work of double the people to make up for it. If you need time off for medical reasons, forget about it. I had to make all of my appointments telehealth because a Dr. note is NEVER accepted. I had covid and was forced to take days off. Losing my PTO, and was called to the boss' office. it was a write up for Covid, which was most likely contracted at work. Blood units are what matter, obviously, but something felt off about it, at times. The schedule is difficult, to say the least. One day you can work until 9pm, and be put on the 10 hour break rule, to flip around and be back in 10 hours. It would be difficult for a younger person with a family to work the schedule they have. It's all over the place. So, have a good parenting plan that is flexible. When doing a bus mobile, we had to use delivered toilets, with no running water, and depended solely on hand sanitizer. I had to sit on snow to use the restroom, at times. The 2 stars I took away were due to the toxic workplace, and lack of true care for employees.

avatar
Vitalant Response
1y
We’re glad to hear you valued the thorough training, benefits, and impact of the work at Vitalant. We also understand that a supportive and fair workplace is essential. We take all feedback seriously and continuously strive to improve our work environment, scheduling, and leadership practices. If you’d like to share more about your experience, we encourage you to reach out through our internal channels. We appreciate your contributions to our mission of saving lives. We wish you the best of luck on your future endeavors.

Explore other reviews about Vitalant

5.0
1 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Fun team to work with

Cons

None at this time, thanks

avatar
Vitalant Response
3w
Thank you for your review and for being part of the Vitalant team for more than eight years. We are happy to hear that your team helps make Vitalant an enjoyable place to work. The dedication, collaboration, and support our employees provide each day are essential to our mission and the patients who rely on us. Thank you for your continued commitment and for the impact you make. Your contributions are vital.
1.0
23 May 2026
Recommend
CEO approval
Business outlook

Pros

The pay was nice and some of the coworkers were great to work with.

Cons

It’s a for profit company hiding behind a non profit mask. They don’t care about their employees or the patients they’re supposed to care for. The coworkers I worked with directly in my lab were amazing, but the people in the reference lab were extremely rude. Heaven forbid you call the reference lab on a Saturday and the on call tech has to come in to work on a stat sample. You instantly become their verbal punching bag, especially if you interrupted their grocery shopping. Policies change randomly and nobody bothers communicating anything properly. We used to get 5.25 hours of PTO every two weeks, then they changed it to 3 hours of PTO. If 1st shift is short staffed, they constantly pull people from 2nd and 3rd shift, leaving those shifts short too. But when 2nd or 3rd shift is struggling, nobody from 1st shift ever stays to help. People also get fired out of nowhere, then they turn around and hire less qualified friends and family members to work in the lab. They’ll fire someone with degree in medical laboratory science and who has been there for 3 years claiming they “don’t meet minimum requirements,” then hire the director’s friend with a computer science degree a week later.

avatar
Vitalant Response
1mo
Thank you for sharing your feedback and for your years of service supporting our mission. We’re glad to hear you had positive experiences with some of your coworkers and found the work meaningful. We recognize the importance of strong communication, consistent leadership support, and a respectful work environment across all teams and shifts. Feedback like yours helps provide insight into areas where we can continue improving the employee experience. We encourage employees to raise concerns directly with leadership or HR so they can be appropriately reviewed and addressed. We wish you the best in your future endeavors.
See reviews by: Helpful|Rating|Date|All