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      Voxbone

      Acquired by Bandwidth

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      Voxbone reviews

      My review - Anonymous employee Voxbone Employee Review

      2.0
      12 Jan 2021
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      There are some great people within Voxbone and in general the office atmosphere is positive, primarily due to the ping-pong table and coffee. Office spaces are modern and well looked after. Some fun office socials and events are organised by an enthusiastic social team. A fun place to perhaps start but not somewhere to move forward from there.

      Cons

      Management have little direction and confused messages are the norm. In my time I saw employee turnover at very high levels, people appeared to join and leave on an almost weekly basis. Certain teams/functions have a very heavy weighting to Head Office in Brussels and other functions can feel distanced as a result.

      avatar
      Voxbone Response
      5y
      Hi, thank you for sharing your feedback. It’s sad to read and we’re sorry your experience during your time at Voxbone wasn’t as positive as we hoped. However, we’re glad you enjoyed working alongside our fantastic people and hope you feel you have made long-term and valuable connections. We very much appreciate your feedback and honesty. We monitor our turnover rates and we aim to attract and retain talented individuals. It's true it's a fast-paced environment but the management team are always open to hearing feedback and taking actions. If you would like to discuss your concerns further please do reach out to Jemma Hardy, VP HR as she would be happy to discuss this further with you.

      Explore other reviews about Voxbone

      5.0
      13 Jun 2019
      Sdr team lead
      Recommend
      CEO approval
      Business outlook

      Pros

      Extremely intelligent and high functioning work force. The ability to stand-out amongst with in a fairly flat org chart. Great culture - fun, smart, funny, flexible, supportive. Overall the company has a start-up feel, with resources and support of a larger company. Took a chance on this company over a year ago - moved cities, new career, new industry - and I couldn't be more pleased with my decision. Voxbone is amazing and I am extremely lucky to work with such amazing people!

      Cons

      There is room for improvement operationally, but we are putting things in to place currently to solve this.

      avatar
      Voxbone Response
      6y
      Thank you very much for your awesome review and for taking a chance and joining us. You are exactly the type of person we love to have at Voxbone. We've already enjoyed celebrating your successes with you and have seen you flourish into an outstanding team leader. We are truly lucky to have such talented people like yourself. We indeed do have operational improvements to make which has been a growing pain felt from scaling up quickly and globally and the operational side has needed to catch up, but we are getting there.
      5.0
      19 Jul 2014
      Porting specialist
      Recommend
      CEO approval
      Business outlook

      Pros

      First of all, let me just note that training takes place in BELGIUM. That's right, they ship you off to Brussels for a couple weeks to get the lowdown. How cool is that?! Compensation is great. In fact, when I was offered the job they asked what I was looking to make and gave me MORE than the salary I submitted. Plus you get tonssss of benefits. And then there's the company culture: it RULES. Voxbone is a true melting pot making for a diverse and super interesting working environment. And to top it all off, despite the company's rather large size, you don't feel like a little fish in a big pond. You are noticed, you are heard, it's a company that takes care of its own!

      Cons

      Working in a satellite office you can sometimes feel a bit disconnected from the happenings of the headquarters. This is normal for any company with scattered locations. I feel very fortunate because Voxbone has been tremendously accommodating: I've been able to visit the main office in Brussels a couple times in the last year alone. This has afforded me the opportunity to reconnect in person with the rest of my team. :)

      10
      avatar
      Voxbone Response
      7y
      Wow, what a fantastic review to read. Thank you very much for sharing this feedback. We do look after our own, always have and always will. We are so pleased you enjoyed and made the most of your new starter induction in Brussels. We do aim to compensate our staff fairly and give them a chance to grow within their roles. You are proof of this! Having multiple offices in different continents is fantastic but it is also important that each employee feels valued and supported. We have great communication tools we use to stay in touch but we also recognize the importance of face to face time. We invest heavily in travel budgets to allow our employees to spend more time with their respective teams. Our executive team travel frequently to our offices to ensure they are in touch with the business and its needs. This year we are also arranging for our end of year party to take place in London and all employees are invited! What a great time for us to come together and celebrate our successes in 2018.
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