Disconnect between leadership and customers - Patient Experience Specialist Voy Employee Review

3.0
12 Aug 2025
Recommend
CEO approval
Business outlook

Pros

- Fast paced, lots of learning for junior members - Good benefits

Cons

- Frontline staff are left out of decisions and always the ones to pick up the mess from angry customers - Favouritism is rampant - Although we are in 'healthtech' this is an e-commerce operation

Explore other reviews about Voy

5.0
3 Apr 2024
Recommend
CEO approval
Business outlook

Pros

- Fast paced and looking to get stuff done and innovate - Consumer healthcare company that creates a dynamic environment - Cross-functional and collaborative as have to work across product, ops and clinical - Great humble people who are ambitious

Cons

- It is face paced and wants you to take full ownership very quickly so not for everyone - Good business proposition but also have to be able to think across health and technology

3.0
31 May 2026
Recommend
CEO approval
Business outlook

Pros

Nice colleagues and product overall

Cons

Requires to work from office several times a week

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