Make SURE you know what you are getting in to! - Inside Commercial Representative WM Employee Review

2.0
28 Apr 2012
Recommend
CEO approval
Business outlook

Pros

Large company benefits are available for a pretty reasonable price. This seems to be the primary attraction for most employees.

Cons

A commission structure so complex even the supervisor cannot explain it correctly. Strictly a call center environment where employees are REQUIRED to upsell on EVERY contact, even customers calling to cancel service. Failure to do so, even once, will halve your commissions. Company is continually adding more administrative requirements to staff yet still expect them to increase sales. Amazingly poor computer processes for such a large company. Immediate supervisor is quick to criticize but offers no positive feedback.

Explore other reviews about WM

5.0
30 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Great place to work for, amazing benefits and very understanding supervisors!!!

Cons

None so far. All is going great!!

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WM Response
1mo
Thank you for taking the time to share this! We’re so glad to hear that your experience here has been a good one. It’s feedback like yours that reminds us why creating a workplace where people feel respected, supported, and proud of what they do is so important. We're grateful to have you on the team.
4.0
27 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great support with onboarding. Remote work. A lot of opportunities for learning.

Cons

Low pay. Market Area Differential (MAD) training is extremely weak in comparison to new hire training. a

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