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      WM

      Engaged employer

      WM reviews

      High pressure - Customer Service Representative WM Employee Review

      2.0
      19 Apr 2021
      Customer service representative
      Recommend
      CEO approval
      Business outlook

      Pros

      Benefits were decent Commission was way overstated and very hard to obtain

      Cons

      Horrible department management Department management was the worst thing

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      WM Response
      4y
      Thank you for taking the time to express your concerns. We value all feedback from our employees and love to hear recommendations on how to best provide a more positive work experience. We use it to continually strive to ensure that our management is providing the best leadership to our teams.

      Explore other reviews about WM

      5.0
      15 Jun 2026
      Transportation supervisor
      Recommend
      CEO approval
      Business outlook

      Pros

      Great pay and benefits Leadership wants you to succeed and move up in the company.

      Cons

      I cannot think of any. This is an amazing place to work.

      4.0
      27 Jun 2026
      Customer service representative
      Recommend
      CEO approval
      Business outlook

      Pros

      Great support with onboarding. Remote work. A lot of opportunities for learning.

      Cons

      Low pay. Market Area Differential (MAD) training is extremely weak in comparison to new hire training. a

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