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WOW! Internet Cable and Phone

Engaged employer

Laid off - Advanced Customer Advocate WOW! Internet Cable and Phone Employee Review

1.0
20 Mar 2020
Recommend
CEO approval
Business outlook

Pros

There are good people working there.

Cons

WOW! randomly laid off our entire call center including management.

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WOW! Internet Cable and Phone Response
6y
We are sorry you were affected by a lay off.Cutting positions is never easy. In this environment, we are particularly saddened that some employees will have to bear the brunt of something in which they had absolutely no control. If you have any further feedback or would like to discuss this difficult time please email us at WOW!Cares@wowinc.com.

Explore other reviews about WOW! Internet Cable and Phone

5.0
23 Jun 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great benefits and work life balance

Cons

I don't have any at the moment

1.0
17 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Work at home. Equipment supplied. Allows us the ability to work two jobs at same time or do online classes.

Cons

Can’t make money. Phone don’t ring. We wait for long time. Too many reps. Mandatory shift bids. Two supervisers. Can’t get help when need. Two inexperienced supervisers- one a nail tech & the other minimal help .Best superviser fired cause she spoke the truth and tried to help us. She cared. Micromanagement. Bad customer reviews constantly cause too cheap to keep business in this country. Customers constantly calling in to complain, can’t understand person, get transferred over and over again. Upper mgmt nonexistent

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