still a good place to work, but changing - Director WP Engine Employee Review

3.0
1 Apr 2024
Recommend
CEO approval
Business outlook

Pros

Leadership strives to do the right thing, and there are a lot of smart and kind people at the company. It's a place you can learn and grow.

Cons

As with any venture-capital-backed company, financials begin to drive decisions more over time. Recent layoffs are one example. It means that the culture isn't as special as it once was.

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WP Engine Response
2y
We appreciate you taking the time to share your experiences at WP Engine, feedback from employees is crucial to our continued success. We're committed to the growth and development of our people so we're glad to hear you feel this is a place where you can build a career and lean into new skillsets. Our culture is nothing without the smart and kind people who make it what it is, we're glad you agree! While we continue to grow and invest in talent and technology, we restructured to further align our investments to our business strategy. This also required us to make the difficult decision to eliminate a small percentage of roles. We value the contribution of our employees and the decision was not taken lightly. We have been supporting those who are impacted with access to potential new opportunities inside WP Engine along with career coaching, job placement services, and transition financial support. If you feel comfortable doing so, we encourage you to share any other feedback you may have, positive or constructive, with your EE Business Partner or someone else on the Employee Experience Team. Thanks again for taking the time to share your thoughts!

Explore other reviews about WP Engine

5.0
20 Jan 2026
Recommend
CEO approval
Business outlook

Pros

Lots of support from management. I always felt like I was heard. Plenty of support from my teammates. The CEO is an amazing person.

Cons

Customers only reach out because there are issues with their sites; causing them to be upset most of the time. Tough job if you are not used to remote work.

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WP Engine Response
4mo
We appreciate you taking the time to share such a thoughtful review. While we're glad you had an overall positive experience in regards to feeling supported by your manager, teammates, and feel Heather, our CEO is an amazing person. We agree! We are sorry to hear you didn't feel like there were opportunities for promotions. We know you no longer work here at WP Engine, but if you have any other thoughts you'd like to share so that we can learn more about what could've gone better, you're welcome to reach out to anybody on our Employee Experience Team to do so. Thank you again and we wish you the best in future endeavors.
4.0
23 Apr 2026
Recommend
CEO approval
Business outlook

Pros

-Fully remote so can work from home -Work/life balance is great, I never take work stress with me after I log off.

Cons

-Management is unwilling to make changes at times, even when something can be optimized. -Some days can feel like you are overworked due to not enough staff to cover support queues

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WP Engine Response
1mo
Thanks for taking time to share your feedback with us. We are glad to hear that our virtual first model is having a positive impact on your experience. Creating an environment where employees can do meaningful work while maintaining balance is something we care deeply about. We also appreciate your candid input around decision making and workload. Your feedback on optimizing workflows and ensuring adequate coverage in support queues is important, and it’s something we continue to evaluate as we scale and prioritize across the business. Thank you again for your perspective and for being part of the team, your insights play a critical role in how we improve our processes and better support our teams.
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