Eligibility Adjudicator role at WSIB was a very negative experience - Eligibility Adjudicator WSIB Employee Review

Very lengthy interview process. Once you are hired for the role as an Eligibility Adjudicator there is 7 weeks of in class training. You are measured and tested during this 7 weeks but the testing seemed straightforward and fair. After the 7 weeks of in class training you start your practicum on the job training. This is where WSIB really goes off the rails. The practicum experience is very negative. Many new hires are constantly threatened by management that they may not make it. Management often tells new hires that the job is not for everyone. The workload is very intensive and is not realistic as there is a learning curve when people are new and the WSIB fails to recognize that. The workload and the expectations increase weekly and if you are not up to speed then the onus is on you to get up to speed or the WSIB may not look to keep you there. The turnover rate is extremely high in this position which is why the WSIB is continuously recruiting for the position. The floor that the Eligibility Adjudicators work on is very old and dated. The technology and processes in place are also dated and contribute to the increased workload as they are time consuming and cumbersome.