If you must.... - Customer Service Supervisor WaFd Bank Employee Review

2.0
12 Feb 2016
Recommend
CEO approval
Business outlook

Pros

If you love seeing new faces, this is a great career for you, because your co workers will be constantly changing, mainly due to better job opportunities, higher pay or general low moral. Don't expect much in the way of training, mainly because why train employees when turn over is over 70% (a number from HR). The largest pro is that you will have something to do from 8:30-5pm Monday through Friday just incase you were thinking to yourself, man what can I do for those long hours. The next best pro is that you will have access to a nice black and white copier/scanner, which is super convenient when job hunting. The final thing is that you will get to read nice glossy reports of the companies success record income followed by record income, while all the time staring at your own miserably pitiful pay check, which it is debatable whether the guy flipping burgers is making more than you or not.

Cons

Largest con is that there is no one at the helm, the corporate giant doesn't really care about you. What is the point of a great work life balance if you have to work 2 jobs to make ends meet? This is a great opportunity for people who are looking for a job while their bread winning spouse brings home the bacon.

Explore other reviews about WaFd Bank

5.0
18 Mar 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The leadership at all levels is outstanding

Cons

No cons in the bank

2.0
28 May 2026
Recommend
CEO approval
Business outlook

Pros

Primarily remote work. Decent PTO after the 4th year.

Cons

Limited staffing and limiting overtime opportunities until the bitter end of potentially missing deadlines, which you are guilted into working. 2% "raise" every January and ZERO merit raises. Gutted profit sharing and profitability bonuses over time. Most recent bonus, which is tied to net profit after dividends, was given a result when the scale was never published. All previous bonuses had a floor-to-ceiling profit scale that showed the targets months in advance of the end of the bonus period.

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