At the corner of decent and convenient - Customer Service Associate Walgreens Employee Review

4.0
28 Apr 2017
Recommend
CEO approval
Business outlook

Pros

If you get a good Store Manager and nice crew, the teamwork model at Walgreens works spectacularly! I love the flexibility in scheduling, and the neighborhood feel of the stores.

Cons

Ever since merging with Boots, the restructure of the company has been a little concerning. Management has become distant and doesn't spend as much time on the floor with the team anymore.

avatar
Walgreens Response
9y
Thank you for your review!

Explore other reviews about Walgreens

2.0
19 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Gave me decent pay. Bought us little gifts and food at holidays.

Cons

Gave away one of my paychecks to another employee and refused to reimburse me because of issues with "their bank." My RxM created a hostile work environment showing clear favoritism for employees. Eventually, HR got involved, and I was no longer scheduled with him. I did not ask for this change, and actively resented it, because now I had fewer hours, meaning less pay on top of the $500 corporate had already stolen from me. They had no interest in training me or anyone else to become certified as promised. Over and over again, they hired people, ran out the time on their licenses, and let techs choose between paying to get certified elsewhere, or losing their jobs. The only thing Walgreens was passionate about was convincing patients that they couldn't even provide their regular medications to get vaccines. Often unneeded. The "patient care" calls are blatant and illegal marketing for vaccines, since Walgreens makes it next to impossible for a patient to opt out of it. I would NEVER get my medications here after seeing how poorly everything is managed, how unethical company policies and patient health were regarded, and how mistreated the staff were.

See reviews by: Helpful|Rating|Date|All