If you can't pass MAP Certification after 6 months, then you're fired. - Support Walnut Street Center Employee Review

The staff can be harder to deal with than the clients. Staff needs to NOT constantly give orders to new employees. I can tell someone what to do and make it sound like a conversation rather than a direct order. After a while, people become numb to being told what to do all the time . Instead of giving a direct order, frame it into a question. Can you do such and such and state the reason why. Don't have the new staff always having to ask WHY all of the time or feeling intimidated to ask WHY because they are always being given orders from other staff members, too. This isn't the Military. Give them a break, offer the reason.