Not super customer oriented - Senior Event Manager Walters Hospitality Employee Review

1.0
25 Feb 2025
Recommend
CEO approval
Business outlook

Pros

Fast paced, love the wedding industry

Cons

Very sales based, didn’t love how they treated brides

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Walters Hospitality Response
1y
Thank you for your feedback. We're sorry to hear that your experience didn't meet your expectations. We always aim to prioritize the needs of our clients, especially when it comes to such important events like weddings. We understand that a balance between sales and customer service is crucial, and we appreciate your input as it helps us identify areas where we can improve. If you'd like to share more specific insights, we’d love to hear from you directly. Thank you again for your time with us.

Explore other reviews about Walters Hospitality

5.0
12 Oct 2025
Recommend
CEO approval
Business outlook

Pros

love it even when its tough!

Cons

more training and structure neededd

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Walters Hospitality Response
7mo
Thank you for your kind words! We’re so glad to hear you enjoy being part of the team, even through the challenging days. We appreciate your feedback on training and structure — we’re continuing to enhance those areas to better support our staff.
1.0
25 Jun 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Unlimited PTO and flexible schedule (usually). Working in the wedding industry was rewarding.

Cons

Communication and transparency were inconsistent. Expectations often changed quickly, making it difficult to prioritize and understand long-term career growth opportunities. Employment was unexpectedly terminated, I was not placed on a PIP nor was I informed of any performance concerns that would have indicated my position was at risk. No salary adjustments for 1.5 years while being told to not expect any for 2026... yet there were funds for new hires, new venues, baseball games, etc...

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