Poor management and micromanagement hinder the work experience - 2nd Line Engineer Wavenet Employee Review

Nothing - other than being able to remote work

Do not work here - the biggest issue with this company is the head of SOC, They do not treat the analysts with respect, and they perpetuate a burnout and toxic work environment. The pay is also incredibly poor and the company prioritises numbers rather than any development, T1's are hired and baited with the idea of promotion and dumped excessive work loads and given no training. The head of soc treats nobody with respect and does not accept any criticism at all. Complaints have been made by so many people as turnover rate is enormous and yet nothing is done about it. I was sworn at after a night shift by the head of the SOC and was called privately after I publically tried to argue in favour of something the head of soc disagreed with.

Lots of very nice and genuinely helpful colleagues that will take the time to help you. Training was good and offers a new starter a non rushed and comprehensive insight into using the tools you will be using for the job. Lots of opportunities to learn new technologies as the they have a large client base utilising multiple technologies.

Staff morale was low during my time of employment, unfortunately this really took the shine off for me. I was placed onto a shift working solo after just a two months of passing the training period, this looks to be a common practice for when cover is unavailable. For me this was extremely stressful and something i felt was unreasonable, my line manager offered some reassurances that they would attempt to ensure i was not working alone again, but i noticed other colleagues where still been placed on shifts this way afterwards. Seeing this i lost confidence that this was something they could reassure me of.