under staffed with horrible management - Customer Service Associate Wawa Employee Review

2.0
14 Feb 2026
Recommend
CEO approval
Business outlook

Pros

coworkers were nice and helpful.the employee discounts were nice and company programs were great. oh and the stock options were great but good luck staying with the company long enough for it to be worth it.

Cons

lack of hours and staff. one week you get 25,the next week could be 12. impossible to have another job to make up for the lack of hours because your schedule changes week to week. management sucks and are out of touch and unsympathetic

Explore other reviews about Wawa

5.0
21 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Good pay and good benefits

Cons

Micromanagement and long hours always

4.0
30 May 2026
Recommend
CEO approval
Business outlook

Pros

As a supervisor you can control the work environment to the best of your ability to make the store a great place to be for customers/coworkers. Pay is at a decent starting level for the position.

Cons

Basic Associates only accrue PTO creating issues with Work/Life balance unless you've made it a long time without needing to take a day. Attendance Point System is unforgiving without readily available PTO. As management differs between stores experiences may vary.

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