Flexible schedule and friendly staff, but strict managers - Customer Service Associate Wawa Employee Review

3.0
19 Apr 2026
Recommend
CEO approval
Business outlook

Pros

-flexible schedule on a week-by-week basis if needed -friendly staff -easy online training = faster chance to work

Cons

-strict managers that will blame you for stuff out of your control at times -expected to stay later to fulfill closing tasks -rude/dangerous customers

Explore other reviews about Wawa

5.0
2 Jun 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Benefits , discounts, co workers,,

Cons

Short lunch break , pay ,

4.0
30 May 2026
Recommend
CEO approval
Business outlook

Pros

As a supervisor you can control the work environment to the best of your ability to make the store a great place to be for customers/coworkers. Pay is at a decent starting level for the position.

Cons

Basic Associates only accrue PTO creating issues with Work/Life balance unless you've made it a long time without needing to take a day. Attendance Point System is unforgiving without readily available PTO. As management differs between stores experiences may vary.

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