Great Operations Execution - Customer Service Associate Wawa Employee Review

4.0
6 Apr 2019
Recommend
CEO approval
Business outlook

Pros

The companies beliefs and operational processes are executed very well from the ground floor up ! They care about associates and make you feel like family. The benefits are great if you were full time or over a year with X amount of hours.

Cons

For me, the nature of the business. Breaks were a bit loose as to when you get them and for how long. There can be a shift with not enough associates to care for the building and customers and follow all the processes.

Explore other reviews about Wawa

5.0
1 Jul 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great job Great management Awesome

Cons

Nothing really negative this find

5.0
30 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Fantastic health and customer service standards If you have a good management team, everything goes smoothly and even when it doesn't they help you handle it If you negotiate pay before being officially hired, they are willing to negotiate Opportunity for growth Affordable benefits that are actually good

Cons

A LOT is expected from you, and if you don't negotiate for higher pay before being hired, or at the time of promotion, it can feel like you're being underpaid for sure. Just because you are on the same level as someone else, doesn't necessarily mean you will receive the same pay rate

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