Every negative post on here is accurate - Anonymous employee WellSense Health Plan Employee Review

1.0
23 Oct 2015
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Current location is convenient. Most of the ppl you work with are decent.

Cons

Where do all the rejects or has beens from Harvard Pilgrim, Tufts & Blue Cross end up? Here. The place is a complete joke. There are a bunch of people with titles, but no leaders. You will never find a single person in 'leadership' at any level of this org actual make a decision on 'ANYTHING'. Everything is done by consensus and endless meetings, where everyone sheepishly comes to a decision, which is usually ambiguous and ridiculous. No one makes a decision with the goal of making anything better, but more on covering their rear. Furthering your career? That's a joke, unless you go from desk monkey level I to desk monkey II or III. Real opportunities or enhancement? Look elsewhere, bcuz it aint going to happen here. Last year, the working stiffs didn't get anything in relation to a bonus or salary increase. Then all the 'directors' became VP with a nice salary bump up. They do the exact same job, have the exact same responsibilities and have the exact same number of people reporting to them. They weren't worth what they were getting paid before, let alone this new salary. If you're not in with someone, you won't get an opportunity. HR is useless as previously stated. It is ALL lip service.

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WellSense Health Plan Response
10y
In response to this post, here are several important facts anyone considering a career at BMC HealthNet Plan should know: - The position of “Vice President” was created two years ago and no increases resulted - This past year, over 14% of our employees (75 people) received a promotion and another seven were announced this past week - In addition to providing merit this year, we also provided a bonus to all staff to thank them for their tremendous efforts - We were just ranked #9 on the Top 100 Women-Led Businesses in Massachusetts by the Boston Globe - We were named the Employer of the Year in 2015 by YMCA Training Inc. Thriving in our seventeenth year, we proudly provide our employees the opportunity to use their talents to make a difference serving the most vulnerable populations in Massachusetts and New Hampshire. Our Mission attracts the best and the brightest from the local health plans and we are always proud to add their diversity to our Plan. Steve Barrett Vice President of Human Resources & Diversity

Explore other reviews about WellSense Health Plan

5.0
5 May 2026
Recommend
CEO approval
Business outlook

Pros

Flexible work schedule and great culture

Cons

Lots of self guided learning

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WellSense Health Plan Response
1w
Thank you for the positive feedback about our culture and flexible work arrangements. We're pleased these aspects of working here have been meaningful to you. We appreciate your note about onboarding and training resources. We're always looking at ways to strengthen support for team members as they grow in their roles. Your perspective helps us improve, and we're glad you're part of the WellSense team.
1.0
24 May 2026
Recommend
CEO approval
Business outlook

Pros

You get BMC benefits. That's it, that's the only benefit but even those have been cut significantly.

Cons

If you’ve never experienced the Peter Principle in real life, I promise you, you will experience it here. Someone’s review from many years ago said that in 20+ years of professional experience, they had never worked in an environment in which so many people with no business supervising staff were given the responsibility of managing entire teams and I am here to tell you that that is a fact. Every manager in this company is completely incompetent. The most egregious example of their incompetence is that they had a VP level person running an entire department, representing themself as an RN, whose nursing license was expired for 3 years and the company had no idea until individual contributors reported it. Now, since they are wont to respond to reviews on here, I would like to get ahead of that now and ask those of you reading this to consider that in about 14 seconds, any of you could go to the state’s website or Nursys and find that this person’s nursing license expired years ago. I’ve never worked anywhere else that didn’t have a process in place to ensure that their professional staff kept their licenses up to date. This is a basic responsibility of running a healthcare business. They are also worse than a typical Peter Principle organization in that they continue to promote people beyond their level of incompetence. I watched an incompetent manager drive an entire team out twice over and the company’s response was to promote them. The culture is one of quiet retaliation and HR is completely useless. Finally, they are unethical. They are a supposed “not-for-profit” company but they subcontract for-profit third parties to deny necessary care. This is what your tax dollars are paying for. They don’t care about their staff nor the people they serve. They lost their accreditation and a contract for a major program in 2024 and for good reason. I won't be surprised if they lose several more contracts when the MassHealth contracts are up for renewal next year. BMC is a wonderful employer but do not be fooled, WellSense is not BMC. If you believe nothing else I say, believe this: you are not safe, psychologically or otherwise, at WellSense.

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