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      Wescot Credit Services

      Engaged employer

      Wescot Credit Services reviews

      it pays the bills - Anonymous employee Wescot Credit Services Employee Review

      2.0
      6 Aug 2024
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      pay is only marginally better than minimum wage most people alright to work with

      Cons

      managers dont listen and dont care about you as a person, only numbers matter no potential to progress onwards the few part time employees they hire often get over looked with meetings often scheduled out of their working hours and no follow ups with them and then would be brought up on not following the new guidance

      avatar
      Wescot Credit Services Response
      1y
      Thank you so much for your review. I'm sorry to hear that your experience within Wescot has caused you concerns. Our values are integral to Wescot and we want to ensure that these are upheld throughout every department. We would like to arrange a time to speak about your concerns, please contact us on Recruitment@wescot.co.uk

      Explore other reviews about Wescot Credit Services

      4.0
      11 Jan 2022
      Customer service advisor
      Recommend
      CEO approval
      Business outlook

      Pros

      Great support from management and team leaders

      Cons

      Wage at the time of working there was low for what we had to do on a daily basis

      2.0
      4 Jun 2026
      Customer service representative
      Recommend
      CEO approval
      Business outlook

      Pros

      Good salary and shift options (35, 37.5, or 40 hours). Incredibly low call volumes (Client dependant) allowing time for the heavy compliance admin. Management was understanding about lengthy call durations. Almost encouraged.

      Cons

      Culture can be toxic, many staff members were cynical and lacked empathy. Onboarding training focused too much on classroom games rather than practical, real-world job preparation. Severe micromanagement with excessive call monitoring (occasionally 3 people listening to one call) and unrealistic expectations around customer questioning.

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