5y
Thank you for leaving a review. Even when feedback isn't positive, we view it as an opportunity to determine how we can improve.
You didn't offer specifics about which of our communities or service lines you worked for; as you know, we have many, so it's not possible for us to respond to your concerns in a way that would bring about any kind of resolution. However, our Director of People and Culture would welcome the opportunity to speak with you to try to learn what might have gone wrong. If you would be willing, please reach out to her at dspain@wesleylife.org.
For the past four years, WesleyLife has been designated a Great Place to Work(R); in addition, several of our communities have been rated five stars, the highest possible rating, by the Centers for Medicare and Medicaid Services. We take seriously our responsibility and opportunity to provide positive experiences to our team members as well as our residents and clients.
Are we perfect? Of course not. But enhancing a culture of growth, opportunity, and positivity is important to us, and we work hard to address issues when they're presented. I hope we'll have the chance to visit with you. Thanks again for leaving your review.