So much hierarchy; So little knowledge. - IT Associate West Bend Insurance Company Employee Review

-IT Managers that don't know the first thing about IT. -Strict ITIL adherence in irrelevant situations. - Senior technical staff requests approval from non-technical staff for technical functions. -Positive reviews showed up after a group pointed out glassdoor to management. -Ridiculous attempts to put metrics on everything, regardless of applicability. -Anonymous surveys are not anonymous. -Work outside your pay grade is just an invitation for more work outside the pay grade. -Managers can take weeks to respond to simple questions. -Personal Development Objectives are reworded and submitted to HR for whatever the manager really needs at the time. -Little understanding of IT prevents management from functionally staffing most areas. -'Special Snowflake' epidemic with so many positions relying on one or two key people. -Management laughs about the "poor sucker" they'll get for overtime. -Basically, if you thought fraternity brothers were the coolest thing ever and you enjoy an unending sea of yesmen and women, you'll like it here.