Exceptional leadership and a supportive culture make this a truly great place to build a career. - Community Association Manager Westward360 Employee Review
I had a very positive experience throughout the hiring process. From start to finish, everything was smooth, well-organized, and clearly communicated. Anthony, Eric, and Carrie were outstanding—professional, responsive, and truly made the entire process feel seamless. What stood out even more was the management team. They are exceptional leaders who genuinely care about their employees and creating a strong team environment. It’s clear that the culture here is built on support, communication, and respect. Overall, a great experience and a company with leadership that truly stands out.
Cons
Honestly, the only “con” I can think of is for anyone who passes up the opportunity to build a career here—they’d be missing out. With strong leadership, a supportive team culture, and people who genuinely care about employee success, choosing not to be part of this company would truly be their loss.
Westward360 Response
1mo
We really appreciate you taking the time to leave this review. So glad you had a great experience throughout the process and felt supported along the way. That kind of feedback means a lot to the team. Also, love hearing that the culture and leadership stood out to you. We work hard to keep things collaborative, supportive, and people-first, so it’s awesome to know that came through!
And your “con” gave us a good laugh 😄 Thanks again for taking the time to share this. We’re excited to have you here and grateful to have people like you on the team!
Clear, timely communication throughout the hiring process
Organized interview flow with transparent next steps
Recruiter Anthony was responsive, straightforward, and easy to work with
Welcoming team culture from day one
Training materials and guidance have been easy to follow
People seem genuinely engaged and happy to be there
Cons
More upfront clarity on in-office training logistics would help with planning
-Low pay, heavy and increasing workload
-We are told to lie to owners and residents, disregard local laws, and are incentivized to bribe people to post positive reviews. The culture of unethical behavior did not sit right with me, which put me at a disadvantage compared to coworkers who were willing to go along
-Extremely disorganized. Often documents, keys, etc. for buildings go missing. There's so much turnover, no one even knows issues a property experienced a year or two ago.
-The HOA boards and rental tenants despise us. So much of the job is being yelled at, often for good reason, but not being able to do anything because of policies from management. I grew weary of defending the company
-Company had been growing but that has started to reverse. We're getting fired by HOA boards a lot and having more trouble signing new clients. This has come with a couple rounds of layoffs. I suspect it will continue which is why I left.
1
Westward360 Response
2mo
Thank you for taking the time to share your feedback. We’re sorry to hear that your experience with us did not meet expectations. We take concerns regarding ethics, compliance, and workplace culture very seriously. The behaviors described in your review do not align with our values or the standards we expect from our team. We know there is always room to improve, and feedback like yours helps us identify where we need to do better. We appreciate you taking the time to share your perspective and wish you all the best moving forward!
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Westward360 reviews FAQs
According to anonymously submitted Glassdoor reviews, Westward360 employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at Westward360. This rating has improved by 3% over the last 12 months.
50% of Westward360 employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Westward360 3.0 out of 5 for work life balance, 3.2 for culture and values and 3.1 for career opportunities.
Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Westward360 redundancy and their outlook for job security at Westward360 in 2026.