Went from a dream place to work to an absolute nightmare - Trust and Safety Specialist Whatnot Employee Review

Literally everything else. If you’re working in any position under the ‘Operations’ umbrella, you are treated as less than human. Absolutely no one I work with in Trust and Safety or Support makes anywhere near enough money to survive. On top of that, we are REQUIRED to work weekends and holidays with only 5 days of PTO per quarter. They gaslight us in meetings telling us they pay top of market for our positions, but anyone with access to Google can tell you we don’t make anywhere near what other Trust and Safety agents do. Many of us need to take on part time jobs to be able to survive, and then are told by upper management that that’s a conflict of interest and will take focus away from Whatnot if we have another job. We have tried so many times to politely address to upper management that we are burnt out, struggling, and mistreated only to be laughed at and told we should be thankful to have a job that gives us so many wonderful benefits. We don’t even get access to any of those said benefits anymore. Our last performance review cycle, I witnessed so many top performers only get a 1% raise for the backbreaking work they do day in and day out for this company. We are killing ourselves with not only nothing to show for it, but they don’t mind adding more to our plates and daily workloads. You are going to lose every single high performer and all of your top talent by treating them like garbage. Listen to your employees. Please. We want to work here and we want to do our jobs well, we just want to be treated fairly. We shouldn’t have to beg you guys for that. Shame on you.