2.0
12 May 2015
Former employee, more than 1 year
Flower Mound, TX
Recommend
CEO approval
Business outlook
Pros
They're not shy about promoting. Great shop environment. Part of Firestone Complete Auto Care, so you get the small local shop feel and loyal customer base with a huge national supply chain.
Cons
Store managers are not given the ability to hire, promote, give raises, etc. Everything is done through the District Managers, who rarely have any first hand experience with how the shop is doing, often only physically stopping by once every 2 month or so. The system combines the worst aspects of micromanagement with off sight, unhelpful management. It would often take me 3 or 4 days to even get ahold of my DM even for a simple question.