Good benefits but toxic leadership and staffing issues - Operations Manager Window Nation Employee Review

Great management. Great pay. Excellent training and continued learning opportunities.

You work when people are home so nights and weekends are a must but not a problem for me.

Large National company with a broad reach. Marketing machine. This company used to care about their reputation and the quality of their products. Once they were bought out and the goal became profit over quality/accountability - the company quickly lose value.

Owned by private equity and it shows. Other reviews have stated the lack of leadership at the executive level and staffing issues. New systems without any piloting or testing. Constant moving of the goal posts depending on whichever C level employee is talking. Zero accountability from upper management. No investment in their employees. We used to focus on year to date sales goals. Then it was quarterly. And quickly it went from month goals to day to day goals. Everything is reactionary. Zero training in company SOPs or mentorship. Value all employees have either left for different opportunities or been let go because they spoke up. This is one of those companies where if you have a question, you will need to ask five different people to find the answer until it changes again. Whole asking other people, you’ll begin to find out some of those people are no longer here.