Pros
Decent pay and commission opportunities, especially early on
Good training at the beginning
Some district managers genuinely cared about their teams and tried to do the right thing
Opportunities to move up if you aligned with leadership expectations
Cons
Store employees are often treated poorly and seen as disposable
Toxic culture that prioritizes numbers over integrity
Widespread unethical sales practices in many locations, including slamming customer accounts with features or lines they did not request or understand
Store managers engaging in deceptive behavior were often rewarded with recognition, bonuses, and trips
Honest employees were at a disadvantage compared to those willing to cut corners
Inconsistent leadership: district managers were either excellent or extremely ineffective, with no middle ground
High stress, high pressure environment with little accountability at the top