Looking to move on - Anonymous employee Wolfenden Employee Review

This is an agency which has been able to scale without losing its culture and the values it started with, and I think that's why people have stuck around for such a long time. I've worked at a few agencies scaling to eventually sell and they just totally lose the focus on staff, Wolfenden hasn't - and it's clear there isn't that need to squeeze every penny out of everything! The directors do listen to feedback and suggestions, and most of the time they are actioned - whilst naturally there has to be a hierarchy, the senior team are approachable and open to feedback, and I really appreciate that. Personally I really value the flexibility and understanding that surrounds being a working Mum, and I don't feel this has held me back in my progression where I know it would at other places. Most of all I love the people, I work with the smartest team I've ever worked with, and they are all so friendly and down to earth, and that makes such a difference to happiness and satisfaction day to day.

Naturally as a smaller agency you occasionally feel the effects of the typical agency rise and fall a bit more than if you were a 100+ man agency, but even with that there is never an expectation to work beyond hours and I actually like being able to be close to the action and having an influence on overcoming challenges.

I've worked agency-side for a long time and Wolfenden is one of the better agencies I've experienced. The people are smart, down to earth and easy to work with. There isn't a lot of politics and I've always felt trusted to make decisions and get on with my job. The client work is varied and expectations are high, which won't suit everyone, but if you're someone who likes being challenged it's a good place to be. Senior leadership are involved, know the clients and care about the quality of work being delivered. I've also found the agency to be fair. When people do a good job it's recognised, and when there are problems they're generally dealt with directly rather than being allowed to drag on.

The pace can be full on at times and there are periods where everyone is stretched. That's probably true of most agencies though. As the business has grown, some processes haven't always kept pace, but that seems to be improving.