13 Dec 2018
Workfront Response
7yThank you for taking the time to provide feedback. We want everyone to have an extraordinary work experience and are truly sorry that yours is not meeting that expectation. I wanted to clarify a few things that you said:
First, diversity and inclusion: our leaders are committed to and measured on creating a diverse and inclusive environment where all can thrive. Not only is it the right thing to do, but it also drives the bottom line to have diversity of background and thought. That said, any reported incidents where we may have fallen short are investigated and appropriate action taken. However, for confidentiality reasons we do not publicly share the actions that are taken.
Second, our culture: 3/4 of our sales team gave us the highest ratings in our recent employee satisfaction survey (rating us 8 out of 10). Not only did more people qualify for our President’s Club this year, several deals broke company records.
Lastly, attrition: Sales attrition is significantly lower than the 70% you referenced, and in alignment with industry benchmarks. Still, we work hard to develop and retain great sales talent, and provide industry-leading training and events to facilitate that happening.
Again, we are sorry that you are not having a positive experience at Workfront and encourage you to continue to engage with HR and leadership to try to resolve the challenges you are experiencing.