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      Wrike

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      Wrike reviews

      Toxic Environment lacking Leadership - Account Manager Wrike Employee Review

      1.0
      30 Jun 2020
      Account manager
      Recommend
      CEO approval
      Business outlook

      Pros

      The basic Tech Job perks and some nice people.

      Cons

      Senior management - there is a clear lack in leadership creating a "everyone for themselves" mentality. There has been clear signs that revenue is valued more than employees - the CRO encourages punishment over enablement. A main issue is the clear nepotism within Wrike - there's a very quick and fast way to getting a promotion: say "Yes!" to everything management suggests. This leads to the next Con: Junior Management with very little experience and struggling to pass on constructive feedback to the C-Level. Management doesn't value customer or employee input. Constructive feedback is almost considered a personal attack. A focus on Enterprise clients with lack in Enterprise sales experience. The sales approach is very outdated and old school.

      avatar
      Wrike Response
      5y
      As always we are very appreciative for feedback and understand that it takes time to highlight any areas where we can improve as a company. Wrike has recently appointed a new CRO who we are incredibly excited to see join our C-suite. We embrace equity and diversity across the business and this includes our leadership team, which means there is a welcomed variety of backgrounds and experience. Our Leadership team completes frequent and regular enablement sessions facilitated by our HR business partner team to ensure any gaps in best practices for managing our people are filled. We are an ever evolving leadership team and strongly encourage feedback, we trust our people to tell us what we are doing right and more importantly what we need to improve on. We hope that we have close enough relationships with our people to allow for these conversations to happen in an open and comfortable environment. We welcome a further conversation on this. Please reach out to the People Ops team directly where we can have a confidential and open chat.

      Explore other reviews about Wrike

      5.0
      17 Dec 2025
      Sr customer success manager
      Recommend
      CEO approval
      Business outlook

      Pros

      Supportive Management: Leadership is approachable, transparent, and genuinely invested in employee growth and success. Regular feedback and open communication foster a positive work environment. Collaborative Team: The team culture is highly collaborative, with colleagues who are both talented and willing to help. There’s a strong sense of camaraderie and shared purpose. Positive Workplace Culture: Wrike promotes a culture of inclusivity, innovation, and continuous improvement. Employee well-being and engagement are clearly prioritized. Industry-Leading Product: The product itself is robust, flexible, and consistently evolving to meet customer needs. It’s rewarding to represent a solution that delivers real value to clients.

      Cons

      Structured Oversight: At times, there is a high level of oversight and process adherence, which can limit autonomy in decision-making. While this ensures consistency, it may occasionally slow down innovation or responsiveness. Limited Training on Procurement Processes: There is a noticeable gap in training related to the procurement process, which can create challenges during customer renewals. Enhanced resources and clearer guidance in this area would help streamline operations and improve the overall customer experience.

      avatar
      Wrike Response
      3mo
      Thank you for taking the time to share such thoughtful feedback and for recommending Wrike. We’re very happy to hear your positive experience with supportive leadership, collaborative teams, our culture, and the product itself. We also appreciate your input on the level of oversight and the need for more training around procurement. Insights like these are valuable as we look at how to balance structure with autonomy and where to deepen enablement for our customer-facing teams. We’re glad you’re here and contributing to our customer success organization. If you have further feedback, please feel free to contact your manager or HR. Thank you, Mackenzie, HRBP
      4.0
      15 Jun 2026
      Sales acount manager
      Recommend
      CEO approval
      Business outlook

      Pros

      Had a good Work life balance

      Cons

      Had a constantly changing book of business

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