The hiring and onboarding process was smooth and supportive. All teams were very helpful throughout the process, from HR documentation to IT setup and Finance training.
Cons
On my onboarding set up of credentials/tools/licenses I had my manager handling everything. I am not sure if in the absence of my manager, I would be able to make requests, or having a documentation guidance to walk through the onboarding myself.
XTM International Response
1mo
Thank you for sharing your experience with our hiring and onboarding process.
We’re really pleased to hear that the overall journey felt smooth and well-supported, and that teams across functions were helpful along the way. Creating a positive onboarding experience is very important to us.
We also appreciate your kind feedback on onboarding documentation and self-service guidance. You raise a great point about ensuring new hires can navigate tools, requests, and access independently, even in the absence of their manager. This is something we’re actively looking to improve by strengthening our documentation and making processes more accessible and transparent.
Thank you again for your feedback. It’s super valuable as we continue to enhance our onboarding experience.
Thanks for sharing your feedback. We’re glad to hear you value the product and the many talented people across the team, that’s something we’re proud of and continue to build on.
We also value your concerns around clarity of vision and the pace of some decisions. As the company evolves, there are times when we move quickly, but we recognize the importance of communicating direction clearly and ensuring decisions are well understood across teams. Feedback like this is helpful as we continue working to improve alignment and transparency.
Thank you for taking the time to share your perspective.
3.0
5 Feb 2026
Anonymous employee
Current employee
Recommend
CEO approval
Business outlook
Pros
Current leadership is promising and seems to lead with integrity, but they need time
Cultured, interesting and good people work here - this is one of the biggest pluses!
Pay is fair even if goals feel impossible to achieve
Work life balance is respected and valued
Good career opportunities to move to other teams internally with the reorganizations and acquisitions
Cons
Recent leadership changes have caused a lot of disruption
Business strategy and product direction need some definition
Morale could better across the board
Global workforce means early mornings or late nights depending on where you are - but personal working hours are largely respected
XTM International Response
3mo
Thanks for sharing your feedback. We’re glad to hear you enjoy the culture, people, career opportunities, and work-life balance at XTM.
We also hear your points about leadership changes, strategy clarity, and morale. Transitions can be tricky, and we’re focused on improving alignment and supporting teams through them.
We know working across time zones can be challenging and appreciate your flexibility. Feedback like yours helps us keep improving.