23 Sept 2021
Anonymous employee
Xbite Response
4yI appreciate the time taken to give your feedback, although it would have been more productive if this feedback was given at the time so we can better understand your points.
It’s been a difficult time dealing with the effects of Covid, Brexit and volatile growth and I completely agree with you that Xbite was and still is a thriving company and amazing place to work. For the last 17 years we have continued with our values and refined the way we work and continually improved facilities and environment for our work family. Today we continue to support our work family and I fear you are confusing dealing with difficult times to the attitude of the company.
During the difficult period, we could have dealt with some elements better but you somewhat mis-represent the events, I believe.
We have launched a trial of SMART working / Remote working in a number of departments. Even today we have welcomed onboard a remote worker that can deliver what is needed.
It is disingenuous to say “All benefits were removed”. We paused 2, the bonus system and the Wheel of Awesome. Out of the 20+ benefits, I am proud of supporting benefits such as enhanced parental leave, earn additional holidays (time served), modern facilities with brand new equipment, Discount scheme on purchases, EAP programme, and the continuation of providing a free flu jab for every employee and many more benefits. “All benefits” have not been removed.
I can’t understand how you started your feedback with “Xbite was once a thriving company and an amazing place to work” and then say how incompetant the management and SLT are. They are mostly the same people and it feels you are seeking to throw stones, unfairly.
Again your initial statement of how great Xbite was contradicts claims of “Xbite has an inherent trust issue”, “Fear mongering” , “You are micromanaged in everything you do”.
Unfortunately we did have a small group of negative people that made it unpleasant and unacceptable for others and I am pleased that they have left the business. Something that I have not seen before in the last 17 years of the company. People like that are not welcome in the business.
E-Commerce is a fast paced business as you will know being with the company for 3+ years. It can be challenging for some to adapt and change, in addition to challenging for the company. We have many satisfied colleagues in the business who are committed and dedicated as we work together and hopefully find the fun along the way.
You have my details and are able to contact me if you wish for me to better understand your claims.
You remain anonymous and I don’t know who you are, which is sad, and I hope you find a better fit somewhere else.
Founder
Nick