Going downhill - Customer Service and Sales Representative Xcel Energy Employee Review

2.0
13 Mar 2018
Recommend
CEO approval
Business outlook

Pros

Decent pay and good training department aside the other flaws. Good team leaders and good coworkers.

Cons

Micro management, contradicting or uncontrollable performance metrics. Progressive discipline that's almost impossible to get off of once on. Promotions based on arbitrary goals.

Explore other reviews about Xcel Energy

5.0
4 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Good people that want to help.

Cons

Corporate, everyone is money crazy.

4.0
5 Jul 2026
Recommend
CEO approval
Business outlook

Pros

Work-life balance, okay benefits, and cemented impact on the community

Cons

Because the company has a bottom line, promotional paths aren't really a thing beyond individual contributor to manager. I don't know what the next level up would be besides that.

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