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      Xeneta

      Engaged employer

      Xeneta reviews

      Much better opportunities in this market than Xeneta… - Account Executive Xeneta Employee Review

      1.0
      3 May 2022
      Account executive
      Recommend
      CEO approval
      Business outlook

      Pros

      Colleagues were my favorite part, they helped me learn, helped me grow and gave useful feedback for bringing in deals. Product vision is great in theory, but requires a significant amount of resources to maintain accurate data. Many customers simply choose to not provide any data post sale, which is a red flag for a crowdsourced model

      Cons

      By far, the worst leadership I’ve come across in a start up. The CEO is fantastic but the leadership in Jersey City is reckless, fickle, unreachable, unapproachable, with arrogant napoleon-esque qualities and literally has no prior sales experience. This leadership creates an incredibly tense environment where they prescribe how they believe things should go, without listening to the needs of their employees and can’t take responsibility for their own issues. From a broader perspective, Xeneta is just not sales driven org. I personally paid for my BDR’s Sales Nav bc the leadership didn’t understand what it was. Zoom info is just for BDR’s, along with plenty of other standard sales tools. Most importantly, the legal and data processes are the longest and most backwards, inept and cumbersome parts of the sales cycle. The lawyers are overworked and hit or miss. The turnover here is INSANE, with multiple people not making it more than a month or so. Clearly indicative of poor processes and values, look to other more recent interviews/reviews for more examples. Without any HR in the US, they can also do/say whatever they please, frequently saying sexist/uncomfortable things with literally no one to file a complaint to. Also, pay has been late/missed multiple times which is illegal in New Jersey.

      avatar
      Xeneta Response
      4y
      We generally appreciate feedback as it allows us to continuously become better as an employer. However, we would like to address your concerns: - Every SDR in Xeneta is equipped with access to Sales Navigator, ZoomInfo, Salesloft and Lusha. - Our data and legal processes can seem slow if one has not understood the intricacies of our product and industry. As quality is at the heart of our operation we do not take any short cuts here. - In the last 12 months, we had 27 employees joining us in Jersey while six left us. Our turnover is far from insane. We also have an eNPS score of 59 which indicates a high employee satisfaction. - Our global HR in addition to local employee representatives are approachable for everyone. We offer multiple different options to voice or raise complaints, including anonymized ones. We also have a zero tolerance policy for sexist behavior and have recently let go someone because of this. With that in mind, we also do not tolerate aggressive behavior which prompted the dismissal of the author of this post. - Unfortunately, in a few historical instances, pay was late (never missed). Therefore, we currently pay ahead of schedule to catch any mistakes before it is too late. We are also in the process of switching to a new provider to solve this once and for all

      Explore other reviews about Xeneta

      5.0
      13 Sept 2022
      Director of sales development
      Recommend
      CEO approval
      Business outlook

      Pros

      There is a clear product market fit with the service and executive leadership does listen to any feedback from any employee in the company.

      Cons

      Like any fast growing startup, there is always change and some growing pains that come along with it, nothing that can't be worked through though. It will just take a little time.

      3
      avatar
      Xeneta Response
      3y
      Thank you very much for your review. We are happy to hear that you are enjoying working with us! If you have any suggestions on how we can continue to become better, please let us know.
      2.0
      3 Apr 2026
      Account executive
      Recommend
      CEO approval
      Business outlook

      Pros

      Travel - company is Europe based and lots of oops to go to abroad offices. Flexibility with time off and work life balance.

      Cons

      Where do I start? Leadership is a mess with constant changes to the C team. For NJ/NY based sales roles - I’ve seen them actively avoid promoting high performing SDR’s. Then try to outsource SDR’s. They consistently hired new AE’s only to fire them in under 3 months, not giving them appropriate training, books, or a ramp period. For those in data and tech, they paid them under market value, refused to hire more US based team members and are now outsourcing. This is not a company that wants to see you grow. They have a few high performers that they keep but can’t repeat with other talented sales professionals but those high performers hold all the valuable accounts. They make expensive changes and when that doesn’t work immediately they dismantle and let people go. They don’t value loyalty, except for a select few. Also, constant HR violations.

      1
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