- The company's strategy for addressing "culture" follows the very outdated practices of "culture fit" when it should be culture "add". - Their analogy of a high-performing sports team only works when management has the capacity to lead, which sadly they don't (the second lay-off is quite proof of this) - Typical lack of strategy. Most of the product delays happen because there's a new idea for the product and it results in the product stability being compromised. - Most of the setbacks were made due to poor financial decisions, planning, and the lack of trust with other team members.