Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      YOU Trust

      Engaged employer

      YOU Trust reviews

      Worst company I have worked for - Support Worker YOU Trust Employee Review

      1.0
      28 Nov 2024
      Support worker
      Recommend
      CEO approval
      Business outlook

      Pros

      Weekend pay rate is good You support some really lovely people In some services you can have a great team MRA is good

      Cons

      Confusing management structure, never sure how to get in touch with the right people Payroll team are difficult to get in touch with They don’t pay you for your ‘break’ even though you cannot have ‘break’ in service Training isn’t local Managers aren’t present as much as they were TUPE staff aren’t given the same benefits as YOU workers 2 years on Holiday pay not worked out correctly and not checked Final pay slips don’t have a break down so unable to check what you are paid for

      avatar
      YOU Trust Response
      1y
      Thank you for taking the time to share your experience with us, we have taken all feedback on board and will be acting upon this as required. We are currently in the process of rolling out an online portal system which, among other things, employees can use to view payslips, holiday requests, contracts and which will set out clearly the structure of our organisation. We’re sorry that you feel your experience with us has been negative, we encourage all employees to share concerns with their manager or the HR team as and when they arise so we can do everything we can to remedy them. We value our staff, workers and volunteers and we are extremely proud of the hard work they do for our clients across The South.

      Explore other reviews about YOU Trust

      5.0
      7 Jan 2026
      Administrator
      Recommend
      CEO approval
      Business outlook

      Pros

      Great company to work for. Flexible when needed. Fantastic training opportunities. Feel supported in all I do. Great career progression available

      Cons

      There aren't any cons to list

      1.0
      12 Apr 2025
      Hr people partner
      Recommend
      CEO approval
      Business outlook

      Pros

      -There is Room for professional growth

      Cons

      Not a great experience overall. Unfortunately, this was one of the most challenging environments I’ve worked in. The leadership style, especially from certain senior figures in HR, was overly authoritative and lacked empathy. There was a consistent pattern of belittling behavior and intimidation that made it very difficult to feel secure or supported. Mental wellbeing was not a priority, and there seemed to be little consideration for how management practices impacted staff morale. Also expected to put in more hours at work. And pressured to work on colleagues cases in their 1 or 2 days of Annually leave. Working in constant fear of job loss should never be the norm.

      avatar
      YOU Trust Response
      12mo
      Thank you for taking the time to leave this review. At The YOU Trust we always strive to offer a supportive environment to our staff, workers and volunteers and we value the work they do for communities across The South. We’re sorry that you feel your experience with us has been negative, we encourage all employees to share concerns with their manager or the HR team as and when they arise so we can do everything we can to remedy them.
      See reviews by: Helpful|Rating|Date|All
      Related searches: YOU Trust jobs | YOU Trust salaries | YOU Trust benefits | YOU Trust interviews
      YOU Trust reviewsYOU Trust Support Worker reviewsYOU Trust review