No professionalism at all. - Call Center Agent Yardi Systems Employee Review

1.0
15 Jan 2019
Recommend
CEO approval
Business outlook

Pros

Good pay if that’s what you’re looking for.

Cons

I was a former employee there for months and the one thing that sticks out is the lack professionalism at this place. You’ve got team leads having face time conversations on there cellphones on the floor all day. Employees screaming and laughing super loud all the way across the floor, disturbing others on calls. Cursing and shouting on the work floor all day! This is happening right in front of the team leads AND management! And what do either of them do?? Nothing! People avoiding calls all day long. What do they do? Nothing! Why? They don’t care, because you’re there to answer calls. So they don’t care how you act or what you say. As long as you answer calls and make them money they could care less. They refused to pay me the raise all the employees got until I pressed the issue with my temp agency. Found out I was suppose to of gotten the raise over a month ago. Somehow there was a glitch and I didn’t get the raise. Yeah right lol. So once I got it they had to pay me for all the time they said I got the raise but didn’t. A few weeks after that I was released. They hadn’t plan on hiring me and if I never would have stood up for my raise I’m sure they would have keep me there without the raise. Once again, professionalism and business ethics. Also the work schedule is horrible the way it’s setup. You never get adjusted and the good schedules are all taken. So many people remain stuck in a schedule they hate. Believe me I talk to many of them! I tried to refer some people to this place but after they all ask me my HONEST opinion of it I later found out that none of them applied via the temp agency I went through. So no I don’t recommend this place to anyone. This is my review based on months of working there. No professionalism at all at this place. Embarrassing. Team leads on face time calls all over this place and that not suppose to be allowed on the floor. Embarrassing.

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Yardi Systems Response
7y
Readers of Yardi’s Glassdoor will recognize that your experience at the Irving office is quite different from that of employees who have provided feedback. Yardi takes its mission of taking care of clients and employees seriously and we are sorry that you did not perceive this during your temporary stay with us. Best of luck to you in your future.

Explore other reviews about Yardi Systems

5.0
19 May 2026
Recommend
CEO approval
Business outlook

Pros

Great company culture, support, and growth

Cons

Low compensation compared to market average

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Yardi Systems Response
1mo
Thank you for the review! We are glad to hear that you enjoy our fun and dynamic culture, the growth opportunities as well as your supportive team! We strive to remain and employer of choice with competitive pay practices and robust benefits offerings, but we appreciate your input.
1.0
24 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Time off when you're able to get it.

Cons

If you are a high performer, be prepared to take on the workload of others. The company does not consistently hold underperformers accountable, which often leaves stronger employees constantly cleaning up the gaps. Hard workers tend to get burned out quickly. Work life balance is a significant challenge. It’s common to work through vacations, as you are expected to find coverage for your responsibilities while you’re away and reliable coverage is difficult to secure. This can create added stress both before and during time off. Overall, the environment may be manageable for someone who prefers a slower pace, but overachievers should be aware that their workload will expand without additional support. What is the most stressful part about working at the company? Lack of accountability for underperformers, which leaves high performers constantly left to fix their mistakes.

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