Good benefits overshadowed by horrendous micromanagement - Customer Recovery Agent Yorkshire Water Employee Review

1.0
26 Jun 2026
Recommend
CEO approval
Business outlook

Pros

The benefits from company are good such as pay, sick pay, pension and maternity.

Cons

The micro managing is horrendous. Leaders and managers judge you and don’t do anything. Honestly no wonder high turnover and high sickness. Also progression quite difficult maybe in customer department others might be better. And also HE don’t allow you to move within unless you work for 2 years in that role even if it mentally bad for you. If not working in YW is not bad other departments are better.

Explore other reviews about Yorkshire Water

4.0
22 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great pay Commute good Sick days off Excellent team

Cons

Can get busy and stressful

3.0
28 May 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

You're involved in providing something great for the community, lots of great people trying to make a difference.

Cons

Face fits at the top, some weaker Executive members fail to support and advocate for their team as needed.

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