A wonderful experience - Head of Customer Service Zenith Bank Employee Review

3.0
18 Mar 2013
Recommend
CEO approval
Business outlook

Pros

Great working Culture, you are groomed to be a good Customer Service Representative. You are recognized for outstanding performance. You meet a lot of high net worth Customers depending on your location

Cons

A lot of employees have been in one position for years without any promotion. There was a mass layoff of employees from top management to bottom. A lot of experienced and resourceful employees have left because they are frustrated with the management

Explore other reviews about Zenith Bank

5.0
25 Dec 2024
Recommend
CEO approval
Business outlook

Pros

Good staff relationship and fair to employee

Cons

Sometimes it's difficult to meet target

4.0
20 Oct 2025
Recommend
CEO approval
Business outlook

Pros

👍 Great working culture for its industry

Cons

Work life balance is difficult to balance up

See reviews by: Helpful|Rating|Date|All