It was good for a year but then the dominos slowly started to fall and the cracks appeared - Desktop Support Technician Zetta Group Employee Review

3.0
18 Feb 2020
Recommend
CEO approval
Business outlook

Pros

- Great team of workers - Good place to start your career - Plenty of variety of work - HR are friendly - Diverse workplace - Very skilled IT staff - Flexible work hours - Opportunity to get experience in Lv1/2 Desktop Support and Service Desk - Some study opportunities but not guaranteed - Has so much potential to be a better workplace if they invest more in getting to know their people

Cons

- Limited Contract work that can end meaning you’re out of a job - Remuneration is average, no incentive to work harder or be promoted - No performance rewards besides customer service award - No periodic salary reviews - Staff paid different rates to do same job role - HR don’t provide promotions or incentives to make you want to stay - The Company policy “No Bullshit” isnt transparent enough - Other service providers undercut Zetta resulting in staff getting paid less than the industry standard - Move you around even when you’re happy where you’re working - Unpaid Overtime

Explore other reviews about Zetta Group

3.0
19 Jun 2025
Recommend
CEO approval
Business outlook

Pros

The people that were working there when I started was a good team.

Cons

Management change made it worse

3.0
7 Apr 2025
Recommend
CEO approval
Business outlook

Pros

Nice working culture. Nice people.

Cons

No much career growth. No increments. No Benifits.

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