It's Okay.. - ASR (Account Service Representative ) Zinnia Employee Review

2.0
30 Apr 2024
Recommend
CEO approval
Business outlook

Pros

Health Insurance is great, the pay CAN be good depending on what you're hired for

Cons

bad processing/processors, bad management/hiring decisions, call center is always struggling, poor training, no raises for years, hard to work your way up in the company. was promised to be moved to processing 10-12 months after hire, have been there for 5 years and still in call center while also being told there is no chance of me being moved anywhere now at all

Explore other reviews about Zinnia

5.0
18 Nov 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

They drive you hard and you learn a lot. Most of these reviews seem like theyve been listed by people who are afraid to put the time in to learn, or gave in under the pressure.

Cons

Learning curve is a bit high, but through conversations with employees you learn a lot.

2.0
30 Apr 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Previous CTO was the only pro. And food they get during events

Cons

Office is full of indians, body shopped here. Lack etiquettes. Directors are all Indians with no respect for their reports. Expectations are in the sky while ground reality hits hard and affects customer deliverables. Directors often scape goat their reports while just delegating everything and expecting just nonsense unrealistic goals. Customers now building their own software to avoid the mess here. Only reason they are surviving is because they were early in the game.

See reviews by: Helpful|Rating|Date|All