18 Mar 2026
Anonymous employee
Zip Co Response
2moThank you for sharing your feedback. It was great to hear such positive reflections on our Zipsters.
That being said, I would appreciate the opportunity to understand your comments further on shifting culture and change. While we take pride in the number of Zipsters with long tenures - and celebrate those who move on after meaningful careers with us - we are constantly investing in evolving the people experience, based on what we hear matters most to the team.
Having taken time to leave this review, I would really value a confidential follow-up conversation to hear where you think we could do things differently. If you're keen, please reach out to me via people@zip.co, and I'll prioritise making time for a call to hear your observations and possible solutions by getting a call booked in.
Thanks,
Natalie Ranki-Goldman
Director, People & Culture (ANZ)