Clueless Monster - Customer Service Lead Zynga Employee Review

1.0
11 Jun 2014
Recommend
CEO approval
Business outlook

Pros

A gaming giant inevitably - Who can forget FarmVille? Who doesn't know Country Escape?

Cons

Recently it all came down to money. If it generates money - Retain. If it doesn't - Close. Politics is everywhere but for sure in this place its very intense. Meritocracy applies for favorites, not for performers. Most, if not all managers are clueless on what and how the frontliners are doing. They are merely email respondents telling to follow up a request.

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5.0
1 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Amazing Company - people are great, the work is fun, and everyone is happy to be here.

Cons

None. fun company, good people.

4.0
1 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great culture, supportive team environment, acceptable salary

Cons

VIP Account Management is meant to be an entry-level position (which does pay well), but can get very mundane and role tasks are repetitive; no major variety, or additional responsibilities

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