If you are a robot, you are right there. - Customer Service bet365 Employee Review

1.0
22 Aug 2013
Recommend
CEO approval
Business outlook

Pros

Good salary, especially for the Stoke-on-Trent area, plus a bonus scheme. Also extra pay for evenings, weekends and bank holidays.

Cons

Whenever possible your bonus is reduced and your extras for evenings, weekends and bank holidays are lost if you are ill for just one day that month. Also the working hours are very unsociable as you have to work most weekends and regular late shifts. On a different note the company treats people like machines, there is nothing personal about this company anymore and they try to control absolutely everything by making rules for everything and if you don't follow without exception you are being threatened with disciplinary action straight away. They also have many procedures and rules in place which have simply no reason but to make the employees life harder. You are also not appreciated or valued one little bit, you are expected to manage huge amounts of work in very short time and even if you do, you won't get a thank you once.

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5.0
18 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Good pay, interesting job, good management

Cons

Have to work rotating weekends

4.0
22 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Good exposure to the overall trading industry. You really learn a lot about everything from building events, settlement, and different markets.

Cons

Communicator role is tough. Theres a lot to do with settlement issues that sometimes can be a bit overwhelming

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