Brazilian Portuguese Customer Service - Customer Service bet365 Employee Review

2.0
17 Dec 2023
Recommend
CEO approval
Business outlook

Pros

It is well paid (around 1700£ after taxes), bonus of 1.5x if you work after 6pm and saturdays. 2x paid on Sundays and Bank Holidays - There are a lot of growth within the company

Cons

A lot of pressure, not flexible with ROTA, not very well skilled when dealing with their employees, at least once or twice a month 7 working days in a roll, working hours are mainly from 12.30 to 21, then 10am to 6.30pm and from 8am to 4.30 pm. You will work on the 12.30 shift at least 7 days in a roll every month) and sometimes have only 1 day off after this long week. They do all the `checks` to say they care about you, but it is not really like that when you need. I would not recommend this job for someone who wants to have a life-work balanced. If you just want to have money, then, go for it.

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5.0
18 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Good pay, interesting job, good management

Cons

Have to work rotating weekends

2.0
17 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Benefits were good. Training was helpful.

Cons

Micro management and not enough balance between break and doing the job. You only get two 10 minute breaks and a half hour lunch. And if you are late by one minute, you will hear about it. No work from home. You have to hide your badge when you leave which it felt odd.

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