Customer Service - Anonymous employee bookit.com Employee Review

1.0
8 May 2015
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Much like the Hitler Youth Campaign, when beginning your employment with this soulless company one becomes intoxicated with the empty promises of creating a better world (wide web)..as far as online travel agencies are concerned. I believe the company prefers to hire younger minds which are easier to mold and influence....like leading sheep to the slaughter. The management is wonderful, and by wonderful I mean they possess the emotional range of a wet carrot. I too was once a wet carrot, and am still trying to recover. I am a little skeptical that the executives are not actually people, but three pigs standing on each other's shoulders, hiding under a trench coat and pork pie hat. Very suspect indeed. But a life without mystery and wonder, is no life at all, if you ask me. Anyway, where were we....OH Yes. What are the pros of working at Bookit.com, you say? Let me count the ways.... If you enjoy irony, then this is the job for you. What is more ironic than constantly working in an environment where everyone else is always on vacation? And even better, they all HATE their vacation, and in turn, hate you. Oh! and the amount of perspective one gains from working in Customer Service here! You quickly forget all of the devastation in the world, foreign wars, etc, and realize that the single most important thing in life is this: Free Breakfast. If all hotels offered free breakfast there would be no wars. But I digress.. If you enjoy Chronic, stress-induced diarrhea due to one department having the responsibilities of four different departments, and unrealistic average handle times, then this is THE job for you. One would think chronic diarrhea would at the very least result in weight loss, and who WOULDN'T want to drop a few pounds? Well if that is the case, this is not the job for you. You should try Expedia. You will actually gain weight. LOTS of it. Not only from sitting down for 40 hours/week, but also from the soul crushing atmosphere that prevents you from wanting to be a functioning member of society on your day(s) off. Bigger is better, I always say. You will eventually lose all faith in humanity, lose touch with your friends and family, and become a shell of a human being... Netflix becomes your dad, and the couch, your mom. Finally, the piece de resistance: once a month there is a gathering to commemorate the cyborgs who have managed to survive yet another year with this reputable company. Fortunately I was always scheduled off on these days, and am more than positive this insured my continued survival. I have been told that the ceremony involves a feast of some sort. I speculate the menu consists either of the diminished souls of previous employees, or Soylent Green.

Cons

Now that you mention it, I cannot think of one reason why one would NOT want to work here.

Explore other reviews about bookit.com

5.0
27 Feb 2024
Recommend
CEO approval
Business outlook

Pros

At Bookit.com, the heartbeat of success resonates within its exceptional company culture. Collaborative teamwork isn't just a buzzword here; it's the essence of our daily operations. From the top-down, there's a palpable sense of camaraderie and mutual respect that fuels innovation and drives us towards our collective goals. Whether it's celebrating victories together or navigating challenges as a unified force, the spirit of collaboration and support infuses every aspect of our work environment. At Bookit we're not just colleagues; we're a tight-knit family, committed to each other's growth and success.

Cons

Unfortunately, during the tumultuous times of the COVID-19 pandemic, Bookit.com faced insurmountable challenges and ultimately had to close its doors. As a result, all employees were laid off due to the economic strain caused by the crisis. The sudden closure left many without job security or a clear path forward, adding immense stress and uncertainty during an already difficult time. While the circumstances were beyond the company's control, the lack of contingency plans or support for displaced employees added to the hardship of an already dire situation.

3.0
9 Jun 2025
Recommend
CEO approval
Business outlook

Pros

Was able to work remote and was able to slide my hours to suit my needs

Cons

Low pay for the amount of work I was doing. Was getting paid a fraction of the amount I should have and I knew more than their tenured people who made plenty of mistakes. I also had a bachelor's degree which they did not take into account and they did not give me the promised raise for the amount of work I was doing.

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