Would recommend Ampol instead - Customer Service Representative (CSR) bp Employee Review

2.0
6 Feb 2026
Recommend
CEO approval
Business outlook

Pros

7cpL fuel discount, 10% of in store when on shift, 1 free regular coffee per shift, 20 mins paid break if working 5 hours or more, if you start an overnight shift but work into day rate hours you will still be paid the higher rate for the remainder of your shift, stock giveaways at Christmas

Cons

Part-time permanent employees do not really get any protections against their roster being changed at the discretion of the business. (unlike Ampol). Continuous annual leave discrepancies, outdated IT equipment. Many departments now outsourced overseas including emergency response hotline, HR, IT, merchandising. You will be required to enter your password every 2 hours in the rostering app, and you will need to remember 3 different logins. When you first join the business, no one will show you where to get the staff fuel discount, and you will be unable to access your payslips for a month or two. You will be required to come to 2 hour team meetings once a quarter, regardless if it breaks the minimum 10 hours between each shift rule. You will be serving a lot of Uber driver customers that get discounted coffee, fuel, and shop items. The POS is absolutely infuriating to use and very slow.

Explore other reviews about bp

5.0
9 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Excellent company that cares about its employees.

Cons

Nothing to add right now

5.0
24 Jun 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Supportive team environment with good learning opportunities and exposure to large-scale projects. Compensation and benefits are competitive, and the company offers strong brand recognition and career development resources.

Cons

Decision-making can be slow due to layers of management, and processes sometimes feel overly bureaucratic. Workload and priorities can shift quickly, which may create stress depending on the team.

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