Great team but toxic management and job insecurity - Customer Care Advisor bp pulse Employee Review

1.0
18 May 2026
Recommend
CEO approval
Business outlook

Pros

decent pay team of other customer care agents were great before we all got laid off

Cons

probably the worst management i’ve worked with. constant micromanagement, no praise for good work (we were told by another senior that they refuse to praise us for doing our job) but quick to call out a slight mistake. jobs getting made redundant every single year don’t bother. extremely toxic and clicky and friends giving friends promotions and friends helping friends get other people fired

Explore other reviews about bp pulse

4.0
17 Nov 2024
Recommend
CEO approval
Business outlook

Pros

- Remote work - Technology is similar to startup, hence room for change - Hands on

Cons

- Micro manage - Understaffed

1.0
10 Jan 2026
Recommend
CEO approval
Business outlook

Pros

Became skilled at functioning in a toxic environment.

Cons

1. Do not trust management and higher 2. Leadership has no clue about EV industry 3. Toxic management and work environment 4. No structure in process 5. Toxic environment stifles innovation 6. If Hunger Games was a work environment, it would be bp pulse in the US.

2
See reviews by: Helpful|Rating|Date|All