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      NEVER AGAIN - Retention Specialist cxLoyalty Employee Review

      1.0
      23 Feb 2013
      Retention specialist
      Recommend
      CEO approval
      Business outlook

      Pros

      Well the pay was okay.

      Cons

      It's all a scam. I found them online they have been sued by almost every state in the USA. Ask them about it?... never happened. They keep everything a secret unless your a manager. Don't even bother to worry you'll lose your job there after a month.

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      5.0
      1 Apr 2024
      Jp morgan chase
      Recommend
      CEO approval
      Business outlook

      Pros

      Pay was good, coworkers were amazing

      Cons

      Bought by Chase, Bed Bugs, Managers sleeping with coworkers. The list gos on.

      3.0
      17 Dec 2025
      Help desk
      Recommend
      CEO approval
      Business outlook

      Pros

      It was actually in 2018 when I started right before COVID. Call center. Customers call in to trade their credit card Rewards into travel-flights, cars, hotels. Management was easy to talk to. Fun environment. Fun lil luncheons. Easy after awhile. Worked OT & won a Chromebook

      Cons

      Oh a point attendance system, did quality meetings with stats. A lot of time felt like I was a number & only brought up negatives during coaching. Some people get motivated by strengths.

      1
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