IT Helpdesk/analyst - IT Heldpdesk/Analyst eClerx Employee Review

2.0
14 Apr 2019
Recommend
CEO approval
Business outlook

Pros

1.Work environment 2.Onroll job 3.good for freshers but too much headache

Cons

1.Not for the experience 2. Less man power so you need to handle shift alone that is to much headache. 3. every time need to extend your shift and also need to work on weekends Because of less man power. 4.management can't approve your one day leave. 5.Worst IT dept ever in eclerx every single task need to do it alone.i.e antivirus update need to go desk by desk, format a system with PD w*f. 6.Lift systems with you own because they cant even provide you a helper for this. 7.overall IT dept is not advance as compare to other companies i.e 10 yr backwards.also a 10 yr older systems

Explore other reviews about eClerx

5.0
6 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Strong culture of teamwork with a genuine entrepreneurial spirit—people are encouraged to take initiative and think creatively. Knowledgeable, supportive colleagues who are always willing to help and share expertise. Flexible work-from-home policies and autonomy in managing your schedule, which makes it easier to maintain work-life balance. Excellent training and learning opportunities that support both professional growth and skill development. Exposure to top-tier clients, with meaningful opportunities to work directly with them and gain valuable experience. Solid product development focus, with ongoing improvements and innovation that keep the work engaging and impactful. Great leadership team that will bring the company into the AI future

Cons

There is a strong alignment among long-tenured team members, which helps drive consistency and execution; however, there is also an opportunity to further encourage and incorporate fresh perspectives from newer employees to enhance innovation.

3.0
27 May 2026
Recommend
CEO approval
Business outlook

Pros

- You will work with some of the best companies in any industry - Travel around the World - Your world is very impactful

Cons

- Long Hours - Schedule is not consistent

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