Sinking ship - Prefer Not to State ezCater Employee Review

2.0
20 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Remote work environment, “unlimited” time off (really means 5 weeks, but that’s still a lot to me)

Cons

Everything is about reducing cost now, regardless of how that’s done. Customers and restaurants are feeling the strain of that. Employees are miserable; most people are incredibly overworked as they have been forced to absorb responsibilities of full teams that have been laid off. CEO doesn’t care about people. Doesn’t seem like anyone on the executive team has any idea what they’re doing. Technology department offers nothing but excuses and then all other departments take the heat of underperforming against goal because they have no tools or systems to support them. Most leaders are miserable, but have to maintain a supportive demeanor or they know they’ll face consequences. I used to be proud to recommend this company to others. I would never do that to someone at this point. Executives will fire people they don’t like or that they are threatened by, even if it severely hurts their teams. HR complaints go nowhere, so don’t bother.

Explore other reviews about ezCater

5.0
24 Jun 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great people, good benefits, good work life balance/flexibility, competitive total compensation package, real opportunity for impact.

Cons

There have been a lot of changes recently that have felt like a lot all at once. While many of these changes were ultimately necessary, we could have benefited from a more measured rollout.

1.0
27 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Some of the people are great!

Cons

This company had the hair brained idea to form an outbound sales department with no structure in place and nothing to sell and now can’t understand why their ridiculous made up goals based on virtually zero historical data aren’t being achieved. They eliminated all account management roles and hired in a bunch of enterprise sellers to do account management jobs but with growth goals. The C-suite has no sales experience and their impatience with results and lack of steady direction screams that they have no clue how to run a sales organization. Morale is extremely low and the workload is too heavy and scattered. They removed the perks that draw people to such a chaotic company like early Friday release during the summer and extended memorial and Labor Day weekends leaving nothing to be happy about working here. They vastly underpay AEs and wonder why people are only willing to do the minimum for a company that continues to take away and disrupt progress in any successes that start to gain traction.

13
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