be prepared to not get paid on time. HR is lazy. Supervisors favorite there friends over good hardworkers. - Warehouse Material Handler iHerb Employee Review

2.0
4 Apr 2019
Recommend
CEO approval
Business outlook

Pros

Good pay Good Benefits and friendly co workers.

Cons

Favoritism especially if you have a family member who is in a higher position. Poor management and supervision. Will not get paid on time. Also worlds most laziest HR department.

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iHerb Response
7y
Thank you for your feedback. We understand that the transition to our new payroll and HR management systems previously caused some pay delays. However, we are confident at this point that these issues have been resolved from a system standpoint. If any other issues cause a pay error (team member does not enter hours etc.), the company quickly responds upon notification to correct the error. As for issues regarding anyone in a management position at any iHerb location, including Human Resources, we encourage team members to use the Open Door policy to raise these concerns to the appropriate person within the organization. All concerns are taken seriously and are quickly resolved

Explore other reviews about iHerb

5.0
16 May 2026
Recommend
CEO approval
Business outlook

Pros

Great people to work with.

Cons

Sometimes communication is lacking or gets changed.

2.0
22 Jun 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

iHerb pays 100% of medical benefits for you and your immediate family. They are generous with vacation accruals. Salaries are generous.

Cons

The company continues to operate with a small-business, "mom-and-pop" mentality despite its growth. Leadership is highly centralized, with most decisions driven by the CEO. Employees often perceive that those who are not viewed favorably by leadership are eventually managed out of the organization. There is a culture of fear around speaking up, as many employees worry about potential negative consequences to their employment. Favoritism among leaders is frequently observed, and advancement opportunities can be limited for individuals who are not part of the preferred inner circle.

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